Your satisfaction is our priority. We offer a hassle-free 30-day return policy to ensure you're completely happy with your Imperial Jewelry purchase.
If you're not completely satisfied with your purchase, return it within 30 days for a full refund, exchange, or store credit. No questions asked.
Email us at imperialjewelrshop@gmail.com within 30 days of delivery
We'll provide a return authorization number and prepaid shipping label
Carefully package the item in original packaging and ship it back
We inspect the item and process your refund within 5-7 business days
Refund will be processed to your original form of payment
Receive store credit for future purchases with no expiration
Exchange for a different size, style, or item of equal value
Our customer service team is here to help make your return process as smooth as possible. Contact us with any questions or concerns.
imperialjewelryshop@gmail.com
Response within 24 hours
(832) 408-1472
Monday - Friday, 11AM - 6:30PM EST
5085 Westheimer Rd
Houston, TX